Privacy Policy
Privacy Policy
This Privacy Policy explains the process in which Dr. Sirajudeen Medical Centre uses and protects any information that you provide us when you use our website, social media or any other communication platform. In this document, “we”, “our”, or “us” refer to Dr. Sirajudeen Medical Centre.
We only keep relevant information about our patients and interested clients to provide them with safe and appropriate care as well as informing them about our treatment procedures and services.
Information we may collect from you
• When you visit our website or communicate with us through our website forms, telephone calls, emails, text messages, social media platforms, online chat and other methods, you may provide us information about yourself.
• This information includes and is not limited to your name, health information and concerns, telephone number/ mobile number and email.
• During your appointment we may collect further information about you. This includes personal identifications, x-rays and clinical radiographs, past and existing medical and dental conditions, habits, lifestyle, preferences, treatment plants, records of treatment consent, waivers, clinical notes and records, details of appointments and any correspondence relating to you and other healthcare professionals.
• We use this information to fulfill and provide continuing care to our patients and for the purposes of booking your appointments and referrals, sending you reminders and recall appointments.
How we store information
• We store electronic and hard records securely and confidentially. Records are securely destroyed which are no longer required. Confidential information is only seen by staff who need to see it and the team are trained on our policies and procedures to keep patient information confidential.
Cookies
• All information collected by cookies are aggregated and therefore anonymous. Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
Payments Policy
Confidentiality
• We are subject to the law like all other businesses operating in the country. We do not sell to a third party, any information collected through our website. However, we share information to third parties to perform digital marketing services on our behalf. If legal authorities with proper authorization, search warrant or court order request personal information, we may do so in compliance to the law.
